Last Updated: June 2026

At Association of Indian Medical Device Industry (AIMED), customer satisfaction is important to us. This Refund Policy explains when refunds may be granted.

1. Website & Software Development Services
Due to the nature of digital services, refunds are generally not available once:
Project work has commenced
Development resources have been allocated
Deliverables have been provided

2. Eligible Refund Situations
Refunds may be considered if:
We are unable to start the project.
We cannot deliver the agreed service due to reasons solely within our control.
Duplicate payments have been made.

3. Non-Refundable Situations
Refunds will not be issued for:
Change of mind after project commencement
Delays caused by the client
Lack of communication from the client
Completed milestones
Third-party software, plugins, themes, hosting, domain registrations, licenses, or subscription fees
Services already delivered

4. Project Cancellation
If a project is canceled by the client:
Work completed up to the cancellation date will be billed.
Any remaining balance may be refunded at our discretion after deducting work performed and expenses incurred.

5. Maintenance & Support Services
Monthly maintenance and support fees are non-refundable once the service period has begun.

6. Refund Processing
Approved refunds will be processed within 7–14 business days through the original payment method whenever possible.

7. Contact Us
For refund-related inquiries:
Forum Coordinator
Association of Indian Medical Device Industry (AIMED)
901-902, Narain Manzil,
23, Barakhamba Road,
New Delhi – 110001
Ph. +91-129-4289000 / 4061151
Fax. +91-129-4061164 & 223324
forumcoordinator@aimedindia.com
www.aimedindia.com

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